In partnership with
AI-Forward Insights for the Modern Chief of Staff
THIS WEEK’S BRIEF
Last week I shared a prompt that compressed a governance debate from three weeks to 40 minutes. What makes that work is having a team that knows how to evaluate and use AI output well. That is where most organizations are quietly stuck right now.
New research from the National Law Review has a name for it: the AI Training Gap. Organizations are buying AI tools faster than their teams are learning to use them. The subscriptions are live. The results are all over the place.
For a Chief of Staff, this lands in a specific way. You are often the person sitting between "we have these tools" and "why are we not seeing results?"
This issue is about closing that gap, starting with yourself.
THE USE CASE
A client of mine added Fireflies, an AI writing assistant, and an inbox management tool in a single quarter. By month three, the whole team was using all three. Outcomes were inconsistent.
Same tools. Completely different results depending on who was using them.
The person getting good output had built a system: tested prompts, a clear sense of when to use each tool, and a habit of checking outputs before they went anywhere. The rest of the team was starting from scratch every time.
The gap was structural. That is what the research is naming.
Here for Free Content?
THE SIGNAL
New research from the National Law Review confirms the primary driver of inconsistent AI results is the absence of structured adoption frameworks. Tool acquisition is outpacing usage maturity across most organizations. For CoS, the practical implication is clear: consistent AI results come from systematic training, and most organizations have skipped that step.
THE RESOURCE
Anthropic's AI Fluency: Framework and Foundations course is where I started when I needed a structured foundation. Free, credentialed, and practical for someone learning to use AI well at work. If you are going to close the gap for yourself before you close it for your team, this is the right starting point.
If you want to do the audit first, the AI Content Checklist covers the same ground in 15 minutes. Also free.
A quick note on tools: if your team's gap is specifically around meetings, Fireflies is the transcription tool I use to capture decisions and create a record that AI can actually work with later. Affiliate link below, which means I earn a small commission if you sign up through it. I only share tools I actually use.
The audience survey is still open. Three minutes. Eight questions. Your answers are shaping what I build next. Link below.
Stop Paying for 6 Tools. One AI Does It All.
ONE MORE THING
If you know another CoS sitting in the "we have the tools, now what?" conversation, forward this to them.
RECOMMENDATIONS
Context switching is killing your productivity. ForceVue keeps every decision, document, and initiative connected, so you always know where you left off.
Last week Viktor wrote a brief, built a landing page, and opened a pull request.
Last week, Viktor wrote a campaign brief, built a landing page, opened a pull request, generated a board-ready PDF from live Stripe data, and sent a follow-up email to a churned customer. All from Slack. Same colleague that also pulls your reports and monitors your dashboards. 5,700+ teams. 3,000+ integrations.
Until next week,
Stephanie
The CoS Signal by the AI Empowered CoS
P.S. The ideas, frameworks, and words in this piece are my own. I used AI to assist with design and file production.